Privacy Policy

Device Masters NG LTD

Effective Date: January 23, 2025

1. Introduction

Device Masters NG LTD (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy describes¹ how we collect, use, disclose, and safeguard your personal information. By accessing or using² our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect³

Website Visitors:

• Personal Information: When you visit our website, we may collect personal information that you voluntarily provide to us, such as your name, email address,⁴ phone number, and any other information you choose to submit through contact forms or⁵ other means.
• Usage Data: We automatically collect certain information about your visit to our website, such as your IP address, browser type, operating system, referring⁶ URLs, pages visited, and access times. This information is used to analyze trends, administer the site, track user movement, and gather broad demographic information⁷ for aggregate use.
• Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, personalize content, and collect information about⁸ how you use our website. You can manage your cookie preferences through your browser⁹ settings.

Customers:

• Customer Information: When you purchase products or services from us, we collect information necessary to process your order and provide support, such as your name, billing address, shipping address, email address, phone number, and payment information.
• Device Information: When you bring a device to us for repair, we may collect information about the device, such as the make and model, serial number, and operating system. We may also access the contents of your device to diagnose and repair the issue. We will only access the data necessary to perform the repair and will treat all data with confidentiality.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services: We use your information to process orders, provide customer support, personalize your experience, and improve our website and services.
• To communicate with you: We may use your information to send you order confirmations, shipping updates, promotional offers, and other communications related to our services.
• To protect our rights and interests: We may use your information to prevent fraud, enforce our Terms of Service, and comply with legal obligations.
• To analyze and improve our website: We use usage data to analyze trends, administer the site, and improve its functionality.

4. Disclosure of Your Information

We may disclose your information to the following third parties:

• Service Providers: We may share your information with third-party service providers¹⁰ who assist us with payment processing, shipping,¹¹ data analysis, and other essential functions. These providers are obligated to protect your information and only use it for the purposes we specify.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or¹² protect the safety of our users¹³ or the public.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet¹⁴ or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6.¹⁵ Your Privacy Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request¹⁶ that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information.
• Objection: You can object to¹⁷ the processing of your personal information.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly¹⁸ collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact¹⁹ us.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website²⁰ and notify you as required by law.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• DeviceMasters NG LTD
• 162 Oron Road, Uyo, Akwa Ibom, NG
• +2349162945057
• info@devicemastersngltd.com
• devicemastersngltd@gmail.com